SHIPPING AND RETURNS

When it comes to shipping and returns, RDS Delights is committed to providing a seamless and hassle-free experience for our valued customers. We understand the importance of receiving your premium products in a timely manner and ensuring your satisfaction with every purchase. Read on to learn more about our shipping and returns policies.

Shipping

At RDS Delights, we offer fast and reliable shipping options to ensure that your order arrives promptly and in perfect condition. We partner with trusted shipping carriers to deliver your premium products to your doorstep. Our shipping rates are calculated based on the weight and destination of your order, providing you with transparent and fair pricing.

Once your order is placed, our dedicated team works diligently to process and package your items with the utmost care. We strive to ship all orders within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped, allowing you to monitor its progress every step of the way.

Please note that shipping times may vary depending on your location. We offer both domestic and international shipping options, ensuring that customers worldwide can enjoy our premium products. International customers are responsible for any customs fees or import taxes that may apply.

Returns

While we take pride in the quality and freshness of our products, we understand that there may be instances where a return or exchange is necessary. If you are not completely satisfied with your purchase, please contact our customer service team within 14 days of receiving your order.

To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please provide your order number and a detailed explanation of the reason for the return or exchange when contacting our customer service team.

Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund or exchange. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the return is due to a mistake on our part.

For any further questions or concerns regarding shipping and returns, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your experience with RDS Delights is nothing short of delightful.